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Heffernan Scales 3x Faster with Tungsten Automation

ZeroIncrease in employee headcount with Tungsten TotalAgility

3xMore documents processed daily with Tungsten TotalAgility

25%Shorter turnaround times for customers with Tungsten TotalAgility

With business growing nearly 30% year over year, Heffernan Insurance Brokers and its subsidiary, QuieTrack, needed a smarter way to keep up. Manually processing thousands of insurance documents each day was slowing operations and limiting growth potential. To maintain fast turnaround times and meet customer expectations, without expanding headcount, they turned to Tungsten Automation to streamline their document workflows and scale efficiently.

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“Employees who were previously spending up to 75% of their time on document processing and data entry are now spending just 25% of their time or less on these tasks.”
Boots Del Biaggio,
President and CEO, QuieTrack (a subsidiary of Heffernan Insurance Brokers)

About Herffernan

Heffernan Insurance Brokers is one of the largest independent insurance brokerages in the United States, offering a full range of business insurance, personal insurance, employee benefits, and financial services. Through its subsidiary, QuieTrack, the company delivers digital solutions that streamline insurance tracking for banks and credit unions nationwide.

https://www.heffins.com/


About Windmill

Windmill is a global business automation services company specializing in intelligent document processing, workflow automation, and digital transformation. With deep expertise across industries, Windmill helps organizations modernize their operations, improve compliance, and achieve measurable productivity gains through tailored automation solutions.

https://www.windmill.services/

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