In Thailand’s retail banking space, competition for customers is more intense than ever. To stand out from the crowd, Krungsri Consumer is using automation from Tungsten RPA to deliver more responsive services. With an 85 percent increase in productivity across the business, the bank is freeing up time to delight its account-holders and attract new customers.
About company
Krungsri Consumer is a subsidiary of Krungsri Bank (the trading name of Bank of Ayudhya Public Company Limited), which is Thailand’s fifth largest bank by assets, loans, and deposits. Through its branches and service outlets across Thailand and internationally, Krungsri Bank provides banking, consumer finance, investment, asset management, and other financial products and services to business and consumers across the country. Krungsri Consumer is a leader in credit cards, personal loans and sales financing, with over nine million accounts—the largest portfolio in Thailand.
https://www.krungsri.com/bank/th/krungsri-consumer/home.html
Produits
Tungsten TotalAgility
La plateforme d’automatisation intelligente TotalAgility accélère les processus métier avec l’intelligence des documents, l’automatisation des tâches et l’orchestration des processus.
Tungsten RPA
La technologie Tungsten RPA vous permet d’automatiser des séquences de tâches fastidieuses impliquant différents systèmes et sources de données, sans aucune programmation.