A leading insurer was struggling with a highly manual check-processing workflow that required teams to re-key payment information multiple times per check. Managing peak volumes added operational complexity and often delayed deposits by a full day. With its accounting platform nearing end of life, the insurer needed a faster, more accurate way to process thousands of checks each month. By partnering with Genus Technologies to move up from Tungsten Capture to TotalAgility, the insurer eliminated manual re-keying, improved scalability during peak periods, and reduced end-to-end processing time from several minutes to under one minute per check.
About Genus Technologies
Genus Technologies is a trusted Tungsten Titanium Partner with more than 25 years of experience delivering intelligent document processing and workflow automation solutions. As Tungsten’s first Certified Move-Up Consultant, Genus specializes in guiding organizations from legacy Capture systems to TotalAgility through structured, low-risk modernization projects.
Produits
TotalAgility
Rationalisez vos processus avec TotalAgility, notre solution de gestion des flux de travail optimisés par l’IA. Découvrez comment l’automatisation peut transformer votre activité.