Deutsche Rentenversicherung Has Automated Its Incoming Mail

Veuillez essayer un autre navigateur

Vous utilisez un navigateur obsolète qui n'est pas compatible avec le contenu de notre site Web. Pour une expérience d'affichage optimale, veuillez utiliser Microsoft Edge ou consulter notre site sur un autre navigateur.

Si vous choisissez de continuer à utiliser ce navigateur, le contenu et les fonctionnalités disponibles seront limités.

The three primary drivers that prompted Deutsche Rentenversicherung to upgrade to Tungsten TotalAgility from eFlow were the pursuit of enhanced stability during peak workloads, a desire for more autonomy in addressing change requests, and a focus on fostering innovation. Since the introduction of the new automated document processing system, the team has benefited from a stable solution, efficient support and a partner that values further development.

DRV's extensive workflow requires numerous branches, loops and integrations with additional systems. Employees only have to manually process about 6% of cases; the rest is carried out entirely automatically. Other departments are now planning similar upgrades.

Télécharger l’étude de cas

Thanks to TotalAgility, we've been able to reassign some of our classification team employees to other tasks, so they can realize their full potential.

Ronny Stein

Head of Scanning and Projects, DRV Rhineland-Palatinate, Speyer

ABOUT DRB RHINELAND-PALATINATE

As a regional provider of statutory pension insurance, DRV Rhineland-Palatinate employs 2,200 people. They look after 1.5 million insured persons and 80,000 employers and pay out 642,000 pensions in Germany and abroad.

www.deutsche-rentenversicherung.de

Produits

Automatisation des documents et des workflows

Tungsten TotalAgility

Rationalisez vos processus avec TotalAgility, notre solution de gestion des flux de travail optimisés par l’IA. Découvrez comment l’automatisation peut transformer votre activité.

Voir tous les produits

Ressources associées