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Toyota automates workflows driving productivity with Tungsten Controlsuite

The massive volumes of documents Toyota processes move in different directions throughout their organization. Toyota Industries North America (TINA), a holding company overseeing key administrative functions for Toyota Industrial Equipment Manufacturing (TIEM), Toyota Material Handling USA (TMHU) and other Toyota companies, sought to streamline this process to boost productivity and operational efficiencies. The company chose Tungsten ControlSuite™, the market-leading intelligent capture, print management and mobile solution. With capture workflow automation and an extensive connected ecosystem with multiple business applications, Toyota was able to

  • Manage these documents more efficiently
  • Assure security
  • Integrate with an SAP management system
  • Create a truly collaborative environment

With ControlSuite, Toyota can relentlessly pursue their goal of continual process improvement.


Improvements in tracking shipments


Invoicing delights customers


Import/Export process

Meet Toyota Industries

Toyota (NYSE:TM) has been a part of the cultural fabric in the U.S. for more than 60 years, and is committed to advancing sustainable, next-generation mobility through our Toyota and Lexus brands, plus our nearly 1,500 dealerships. Toyota has created a tremendous value chain and directly employs more than 36,000 in the U.S. The company has contributed world-class design, engineering, and assembly of more than 30 million cars and trucks at our 9 manufacturing plants, 10 including our joint venture in Alabama that begins production in 2021.

Toyota Industries
Tungsten Automation ControlSuite reads the barcodes from our shipping documents which allows us to view all the shipment information, find the trucks and attach one image to multiple trucks. It scans the document, renames it, drops it into a folder, picks it up in SAP and directs it into our back-end storage environment.
Dale Colliver
Leading member of the TINA IT team, Toyota Industries, North America