5 Ways to Use Healthcare Workflow Automation Effectively

The healthcare industry is a crucial pillar of society, but its work is increasingly complex and challenging. Keeping up with these shifting requirements is essential for delivering quality care and better patient and practitioner outcomes. Organizations need solutions that can scale and adapt to these demands as patient numbers grow. Healthcare workflow automation is one crucial solution to consider. Where could it have an impact on your work?

Overhaul Scheduling and New Patient Onboarding

Scheduling is a considerable challenge, whether in private practice or hospitals. Each day must efficiently use available time. However, appointments are often canceled or rescheduled. With manual processes, scheduling errors can lead to poor patient experiences, such as long waits or double-booked slots. Automation can support better operations in this space.

Not only can automation help you build an effectively balanced schedule, but you can also provide patients with self-service abilities. A system that can process an appointment change and automatically compensate for the difference in the schedule saves you both time and money.

Automate Compliant Electronic Health Record Management

A patient’s Electronic Health Record (EHR) is the digital version of the traditional paper medical file. Ensuring an accurate EHR is essential for delivering high-quality care and keeping practitioners informed. Providers may even need to share a patient’s EHR with someone like a specialist. EHRs come with serious compliance concerns and data security requirements.

Automation ensures the proper and safe filing and transmission of EHRs. Automated workflows can ensure that data entered in a healthcare setting properly reaches the patient’s record to keep it updated. These platforms can also support integrating paper records into a patient’s EHR. For example, the Tungsten Marketplace features solutions such as the Dr. Connect PlanCare connector, which facilitates centralizing documents and capturing data through OCR.

Accelerate Your Claims Processing Workflows

Billing processes consume a tremendous amount of time in healthcare settings. Processing claims and interacting with insurers is also a complex process. Today’s automation solutions can accelerate this process to ensure the timely receipt of reimbursements—a better outcome for organizations and their patients.

The CLAIMSAutomate solution by ImageTech uses Tungsten TotalAgility and RPA to deliver exceptional outcomes in this space. Automatically extract medical data from documents, route documents to the appropriate destinations faster and secure controlled data for compliance. Reduce the time it takes to issue and resolve claims.

Communicate With Patients and Management Medical Inventories

Strict controls are necessary in healthcare settings that involve dispensing prescription medications. Managing supply is critical. In an environment focused on manual work, monitoring inventory levels is challenging. With an automation system that tracks the receipt and sale of medication, it is much easier to maintain an accurate, error-free inventory in your database. Likewise, you can set up automatic ordering workflows so that when a particular medication drops to a preset level, a resupply order is dispatched immediately.

Apply Automation to the Lab

Lab work is an essential process in healthcare, and in hospitals, it must occur quickly, too. Automation can assist here, especially when paired with a barcode or QR code system to track samples from collection to processing. These codes and automated systems can support connecting sample data and test results directly with a patient’s electronic health record. Immediate delivery of results to a doctor or a patient is also possible, providing better outcomes.

Find Your Solution in the Tungsten Marketplace

The tools to create automation in these five areas are widely accessible today. Beginning with advanced platforms such as TotalAgility, healthcare organizations can approach many tasks with a broad suite of tools for automating manual work. The Tungsten Marketplace represents excellent value in healthcare, too. With solutions to help automate claims processing, track all the work in your practice and more, there are ready-to-use solutions that you can start automating today. Learn more about healthcare workflow automation and assess what’s best for your needs.