Improve customer service and fight fraud with intelligent automation (Spanish)
This webinar is in Spanish
Des menaces de plus en plus sophistiquées, des réponses à la hauteur
Customer service is a critical process that requires rapid response. But at the same time, the necessary checks must be carried out to combat fraud. From falsified bank accounts and manipulated identity documents to fabricated or exaggerated claims and false or modified invoices, document fraud today takes many forms and is becoming increasingly complex.
In this webinar, we will see how AI can be used to improve customer service management while combating potential fraud. All this through automated, reliable, and fast solutions, without compromising compliance or the user experience.
On the agenda: real-world use cases such as:
- Automatic management of mailboxes and customer communication channels
- Anti-fraud controls when opening an account or signing a new contract
- Forensic analysis of documents to detect fraudulent modifications
- Analysis of the consistency of claims and behavior patterns
The measurable benefits: strengthened compliance, real-time fraud detection, and a seamless user experience
